SuperGeeks, Nigeria’s premier after-sales tech support and gadget repair service provider in partnership with Cornerstone Insurance PLC, a leading insurance company, is set to launch Nigeria’s first Original Equipment Manufacturer (OEM) agnostic supplementary warranty service – Gadget Protection Plan (GPP).
The Gadget Protection Plan is the first of its kind in the Nigerian market to cater for the discerning consumers who crave for security at the purchase of their dream devices. A recently concluded survey shows that an average device user ranks peace of mind ahead of product experience and price when making a purchase decision. Interestingly, twothird of those polled favour a protection of some sorts on their gadgets beyond what is offered by the standard Original Equipment Manufacturers warranties.
The Gadget Protection Plan (GPP) is developed for shrewd customers with a view to eliminating their fears and frustrations of a wrecked device. Should a device covered by GPP experience any damage – be it the user or manufacturer’s fault, SuperGeeks will be on hand to fix it. The claim process is simple and free of any hassles. All customers have to do is sign-up for Gadget Protection Plan at the point of purchase of their next device at any of our certified retail partners.
According to Sam Uduma, CEO of SuperGeeks: “At SuperGeeks we develop technical competence across a wide variety of device manufacturers (OEMs) which allows us to offer best-in-class service quality and efficient service delivery”. On addressing the value of Gadget Protection Plan to the people, he says: “More and more, gadget users are becoming very attached to their devices, where any downtime impacts their quality of life. With GPP, we aim to migrate gadget users from a ‘break & fix’ mentality to a more preventative approach, greatly reducing the turnaround time for repairs while saving them money overall”.
“We are delighted to be at the forefront of another innovative initiative that will provide Nigerians with the opportunity to benefit from the security and peace of mind that this value-rich product offers” said Tokunbo Bello, MD Life and Retail, Cornerstone Insurance PLC. “GPP provides a quick and dependable solution to a major customer dissatisfaction which may arise from the purchase of a new device – damage. More so, you have the peace of mind that your gadget is covered by Cornerstone Insurance PLC that is licensed by NAICOM to transact General, Life and Halal Takaful businesses in Nigeria ”
From 16th March 2015, Gadget Protection Plan will be available at leading retailers around the country, including eCommerce giant Konga, Game, AfriQbuy and The Hub Media Stores. The plan covers a wide range of gadgets from mobile phones to tablets, computing devices, TVs and home theatre systems. For more information about Gadget Protection Plan, visit the website: www.supergeeks.com/gpp
