October 20, 2017

Service Providers and The Underutilization of Smart Phones

Olawale AdeyinaJan 29, 20143min

In case you missed it, reports have it that Nigeria most probably has one of the highest service charges in Africa when it comes to provision of mobile communication service.  Ranging from call charges to internet subscription, the price of operating mobile services is quite high. One can say ‘Indeed, We are their Magas’.

[quote_box_center]Due to the fact that phones have over time evolved into mobile offices and sources of income, the need to stay online, 24 hours, has increased. This calls for the usage of more bandwidth/data/megabytes.[/quote_box_center]

Due to the fact that phones have over time evolved into mobile offices and sources of income, the need to stay online, 24 hours, has increased. This calls for the usage of more bandwidth/data/megabytes. This need is particularly increased by the desire ans seeming necessity to be on every available social media and stay abreast of news and happenings worldwide. Updating of software and applications also consumes data, here we have it “The major Heist on an Ignorant populace.”

Mobile Service providers have in many ways contributed to the underutilization of smartphones in many ways. This is because the absolutely outrageous charges made on the users, deprives them of its immense benefits. Now, we all know how smartphones work. They use various digital resources and internet access, to provide the user an experience that is almost akin to having your mind read, and your wishes granted. These various functions as explained earlier require a data plan to function at all if not maximally. Considering the amount of data (depending on the quality of the phone) needed for this, most users find themselves paying outrageously high prices for limited access to internet. A quick look would show that in relation to the average earnings of individuals, internet subscription consumes a sizeable amount.

Furthermore, the provision of poor network coverage makes it impossible for the smartphones to be properly utilized in certain areas. This is quite evident in the slow rates at which web pages load, and the snail-paced speed with which YouTube videos buffer. It renders business and pleasure derived from smartphones unavailable under certain conditions.

In a nutshell, Smartphones will never be fully utilized until the issue of service provision has been fully dealt with (in both quality and quantity).

Olawale Adeyina

Jesus Boy, Tech Enthusiast, Team Lead: TechCityng.com, GreenStreetMedia.Ng



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